Customer Service Representative

Our client, Space Centre Storage, is looking for a dynamic Customer Service Representative. The successful candidate is responsible for providing excellent customer service daily, as well as provide knowledgeable and professional advice about solutions and services to help customers with their storage needs. The candidate must also set personal sales objectives, follow-up with customers, and develop potential clients while promoting and presenting a positive, professional image of Space Centre Storage.

This is a full-time position and requires working a variety of shifts including evenings and weekends.

Great compensation package available including benefits.

Job Responsibilities:

  • Remain knowledgeable about Space Centre Storage products and services
  • Provide expert storage advice
  • Give courteous customer service to clients
  • Develop and maintain relationships with existing customers
  • Research and develop prospective clients
  • Initiate and field sales calls to promote and market products
  • Manage daily schedule and customer inquiries
  • Provide timely follow-up of all phone calls, walk-ins and online customer inquiries
  • Provide quotes and information
  • Process sales and rental invoices
  • Coordinate deliveries, pickups and moves of mobile storage containers
  • Maintain and file accurate paperwork, records and reports
  • Secure confidential files
  • Maintain office space in an efficient and clean manner
  • Demonstrate a positive work ethic, attitude and professional image

Qualifications:

  • Minimum Education Grade 12
  • Customer service and sales experience
  • 1-3 years of related work experience

Required Skills:

  • Excellent communication skills
  • Ability to multi-task and organize
  • Problem solve and make decisions
  • Conscientious and attentive to details
  • A team player
  • Self-motivated and energetic with the ability to initiate and implement new ideas
  • Excellent computer skills, must be proficient in Microsoft Office
  • Strong communication skills: Phone, Email

Come join a fantastic team!

If the above describes the kind opportunity you are looking for, please apply by submitting your resume and cover letter. We thank all candidates for their interest however only those selected to proceed will be contacted.

To apply for this job email your details to stacey@aspirehiring.ca