Customer Service Representative

Job Responsibilities:

• Remain knowledgeable about Space Centre Storage products and services
• Provide expert storage advice
• Give courteous customer service to clients
• Develop and maintain relationships with existing customers
• Research & develop prospective clients
• Initiate & field sales calls to promote & market products.
• Manage daily schedule & customer inquiries
• Provide timely follow-up of all phone calls, walk-in & online customer inquiries
• Provide quotes & information
• Process sales & rental invoices
• Coordinate deliveries, pickups, & moves of mobile storage containers
• Maintain & file accurate paperwork, records, & reports
• Secure confidential files
• Maintain office space in an efficient & clean manner
• Demonstrate a positive work ethic, attitude & professional image Qualifications:
• Minimum Education: Grade 12
• Customer service & sales experience
• 1-3 years of related work experience Required Skills:
• Excellent communication skills
• Ability to multi-task & organize
• Problem solve & make decisions
• Conscientious & attentive to details.
• A team player
• Self-motivated & energetic with the ability to initiate & implement new ideas
• Excellent Computer/Communication skills: Phone, Email, must be proficient in Microsoft Office